All physical items requested before 10:00 am will be received by 11:00 am that same day. All items requested before 2:00 pm will be received by 3:00 pm the same day. Any items requested after 2:00 pm will be available by 11:30 am the following business day.
All electronic (articles) items requested between 7:45 am and 1:30 pm will be sent by 5:00 pm the same day. Requests made after 1:30 pm will be sent noon the following day.
The Annex does not operate on weekends or on official university holidays. All items requested during these times will be filled the following business day. Note: These are the general rules we try to live by, however there are rare occasions when items will be delayed.
Items not picked up within 10 days will be returned to the Annex.