Requests

From UA Libraries Digital Services Planning and Documentation
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From time to time, Digital Services receives various requests. Here are our current policies and procedures for handling these:


Internal requests (from library faculty on library business, or from library administration):

  1. Internal requests for digitization: Policies_and_Procedures_for_Scan_On_Demand
  1. Internal requests for upload to Acumen of digital content not in our workflow: Hosting Other Content
  1. Internal requests for preservation of digital content not in our workflow: Preserving Other Content
  1. Internal requests for information: Internal Information Requests
  1. Internal requests for capture modification: If request comes from metadata librarians or archivists, see Internal modification requests; otherwise, see: Alterations_To_Online_Content.
  1. Internal requests for metadata remediation: If request comes from metadata librarians or archivists, see Internal modification requests; otherwise, see: Alterations_To_Online_Content.
  1. Internal requests for software development/support Cross-Departmental Support
  1. Internal requests for return of archival material: See the section on "If Curator Recalls Materials" on this page: Obtaining_Materials_from_Hoole_Staff
  1. Internal requests for collaborations: Cross-Departmental Collaborations


External requests (from patrons, students, staff, personal faculty requests, other institutions, businesses, etc.):

  1. External requests for digitization: Patron Digitization Requests
  1. External requests for information: Consulting
  1. External requests for capture modification: Alterations_To_Online_Content
  1. External requests for metadata remediation: Alterations_To_Online_Content
  1. External requests for content hosting or preservation: External Collaborations
  1. External requests for collaborations: External Collaborations
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