Requests

From UA Libraries Digital Services Planning and Documentation
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#  '''preservation''' of digital content not in our workflow: [[Preserving Other Content]]
 
#  '''preservation''' of digital content not in our workflow: [[Preserving Other Content]]
 
#  '''information''': [[Internal Information Requests]]
 
#  '''information''': [[Internal Information Requests]]
#  '''capture modification''':  If request comes from metadata librarians or archivists, see [[Internal modification requests]];  otherwise, see: [[Alterations To Online Content]].  If this will impact the archived version, contact the Head of Digital Services.  
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#  '''capture modification''':  If request comes from metadata librarians or archivists, see [[Internal modification requests]];  otherwise, see: [[Alterations To Online Content]].  If this will impact the archived version, contact the Head of Metadata & Digital Services.  
 
#  '''metadata remediation''':  If request comes from metadata librarians or archivists, see [[Internal modification requests]];  otherwise, see: [[Alterations To Online Content]].
 
#  '''metadata remediation''':  If request comes from metadata librarians or archivists, see [[Internal modification requests]];  otherwise, see: [[Alterations To Online Content]].
 
#  '''software development/support''' [[Cross-Departmental Support]]
 
#  '''software development/support''' [[Cross-Departmental Support]]

Latest revision as of 12:33, 17 June 2016

From time to time, Digital Services receives various requests. Here are our current policies and procedures for handling these:


[edit] Internal requests (from library faculty on library business, or from library administration):

  1. digitization: Policies and Procedures for Scan On Demand
  2. upload to Acumen of digital content not in our workflow: Hosting Other Content
  3. preservation of digital content not in our workflow: Preserving Other Content
  4. information: Internal Information Requests
  5. capture modification: If request comes from metadata librarians or archivists, see Internal modification requests; otherwise, see: Alterations To Online Content. If this will impact the archived version, contact the Head of Metadata & Digital Services.
  6. metadata remediation: If request comes from metadata librarians or archivists, see Internal modification requests; otherwise, see: Alterations To Online Content.
  7. software development/support Cross-Departmental Support
  8. return of archival material: See the section on "If Curator Recalls Materials" on this page: Obtaining Materials from Hoole Staff
  9. collaborations: Cross-Departmental Collaborations


[edit] External requests (from patrons, students, staff, personal faculty requests, other institutions, businesses, etc.):

  1. digitization: Requests for Scans
  2. information: Consulting
  3. capture modification: Alterations To Online_Content
  4. metadata remediation: Alterations To Online_Content
  5. content hosting or preservation: External Collaborations
  6. collaborations: External Collaborations
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