Requests
From UA Libraries Digital Services Planning and Documentation
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==Internal requests (from library faculty on library business, or from library administration): == | ==Internal requests (from library faculty on library business, or from library administration): == | ||
− | # '''digitization''': [[ | + | # '''digitization''': [[Policies and Procedures for Scan On Demand]] |
# '''upload''' to Acumen of digital content not in our workflow: [[Hosting Other Content]] | # '''upload''' to Acumen of digital content not in our workflow: [[Hosting Other Content]] | ||
# '''preservation''' of digital content not in our workflow: [[Preserving Other Content]] | # '''preservation''' of digital content not in our workflow: [[Preserving Other Content]] | ||
# '''information''': [[Internal Information Requests]] | # '''information''': [[Internal Information Requests]] | ||
− | # '''capture modification''': If request comes from metadata librarians or archivists, see [[Internal modification requests]]; otherwise, see: [[ | + | # '''capture modification''': If request comes from metadata librarians or archivists, see [[Internal modification requests]]; otherwise, see: [[Alterations To Online Content]]. If this will impact the archived version, contact the Head of Digital Services. |
− | # '''metadata remediation''': If request comes from metadata librarians or archivists, see [[Internal modification requests]]; otherwise, see: [[ | + | # '''metadata remediation''': If request comes from metadata librarians or archivists, see [[Internal modification requests]]; otherwise, see: [[Alterations To Online Content]]. |
# '''software development/support''' [[Cross-Departmental Support]] | # '''software development/support''' [[Cross-Departmental Support]] | ||
− | # '''return of archival material''': See the section on "If Curator Recalls Materials" on this page: [[ | + | # '''return of archival material''': See the section on "If Curator Recalls Materials" on this page: [[Obtaining Materials from Hoole Staff]] |
# '''collaborations''': [[Cross-Departmental Collaborations]] | # '''collaborations''': [[Cross-Departmental Collaborations]] | ||
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==External requests (from patrons, students, staff, personal faculty requests, other institutions, businesses, etc.): == | ==External requests (from patrons, students, staff, personal faculty requests, other institutions, businesses, etc.): == | ||
− | # '''digitization''': [[ | + | # '''digitization''': [[Requests for Scans]] |
# '''information''': [[Consulting]] | # '''information''': [[Consulting]] | ||
− | # '''capture modification''': [[ | + | # '''capture modification''': [[Alterations To Online_Content]] |
− | # '''metadata remediation''': [[ | + | # '''metadata remediation''': [[Alterations To Online_Content]] |
# '''content hosting or preservation''': [[External Collaborations]] | # '''content hosting or preservation''': [[External Collaborations]] | ||
# '''collaborations''': [[External Collaborations]] | # '''collaborations''': [[External Collaborations]] |
Revision as of 17:02, 23 April 2015
From time to time, Digital Services receives various requests. Here are our current policies and procedures for handling these:
Internal requests (from library faculty on library business, or from library administration):
- digitization: Policies and Procedures for Scan On Demand
- upload to Acumen of digital content not in our workflow: Hosting Other Content
- preservation of digital content not in our workflow: Preserving Other Content
- information: Internal Information Requests
- capture modification: If request comes from metadata librarians or archivists, see Internal modification requests; otherwise, see: Alterations To Online Content. If this will impact the archived version, contact the Head of Digital Services.
- metadata remediation: If request comes from metadata librarians or archivists, see Internal modification requests; otherwise, see: Alterations To Online Content.
- software development/support Cross-Departmental Support
- return of archival material: See the section on "If Curator Recalls Materials" on this page: Obtaining Materials from Hoole Staff
- collaborations: Cross-Departmental Collaborations
External requests (from patrons, students, staff, personal faculty requests, other institutions, businesses, etc.):
- digitization: Requests for Scans
- information: Consulting
- capture modification: Alterations To Online_Content
- metadata remediation: Alterations To Online_Content
- content hosting or preservation: External Collaborations
- collaborations: External Collaborations