We provide quite a bit of software support for metadata librarians, and some also for archivists and curators. Some of these are documented in Cross_Departmental_Workflows, but there are others as well.
Software development, and sometimes its modification to accommodate changing needs, can be time-consuming.
When such a request comes in, please obtain as much information about the request as possible, and document all details. Share with the Technical Lead and Head of Metadata & Digital Services, who will analyze, prioritize, and assign duties as needed.