There are some common problems when trying to access the Libraries' catalog, online databases and e-journal articles. Below is a checklist of the most frequent cause of access failure.

Attempting to link to resources directly from eLearning.  Most instructors don't realize that database companies do not permit users to cut-and-paste links from online resources.  There are directions on how to create links in eLearning so that students will have no problems access journal articles you have put in your eLearning course. eLearning Support

When trying to access library resources directly from a database, you will be asked to login using your myBama username and password.

You are unsuccessful in logging in to resources from another workplace or other location where there is a firewall in place.  Unfortunately, you will need to try to access resources from a different location.

The article you are trying to access is not available online. Not all journal articles are online, particularly those published pre-1990. Also, there are many instances where not all articles from a journal title will be full text online. Before assigning an article for a class reading, please verify that the article is available.

You are unsuccessful in placing a hold, recall or annex request. Access to the Libraries Catalog features  such as holds, recalls, and Annex requests, require you to log in using your CWID (Campus Wide ID) and last name, not your myBama username and password.