The University of Alabama
Login Problem Report
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Satellite Internet users -- Read this first

Use this form to report problems logging into or accessing University Libraries' online resources.  We will make every effort to respond to your request within 24 hours.  This account is monitored Monday - Friday, 8:00 am to 5:00 pm.

Remote Access is restricted to current students, faculty, and staff.

Read our statement on Access to and Usage of Electronic Resources.

Items marked * are required.

 * Full Name

Email -- Official UA address (i.e. *


Problem Detail

Resource that you are attempting to access:

Please enter below a detailed description of the problem you encountered. Be as specific as possible. Copy and paste into the box the URL and contents of any error page that you received.