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[Note: User group and the library used most often are indicated beneath each comment.]
Access to Information
Need more journals (print and electronic) overall and in specific disciplines; journal holdings are declining. (6 comments).
Faculty [3 Rodgers, 2 Gorgas, 1 McLure]
Need more dependable retrieval of older journals (2 comments)
Faculty [Rodgers]Timing for move to Annex not good; some materials unavailable for 5-6 weeks during spring semester. (2 comments)
Graduate student [Gorgas]Keep adding more electronic journals!
Faculty [Rodgers]Need more full text e-journals in social sciences.
Staff [Gorgas]Library should subscribe to the highly cited individual journals rather than to an endless number of low citation electronic journals.
Faculty [Rodgers]Please subscribe to BioOne.
Faculty [Rodgers]Music Library needs better CD collection.
Undergraduate [Rodgers]Need better print collections in humanities.
Undergraduate [Gorgas]Library should avoid focusing on expansion of electronic resources at the expense of books.
Undergraduate [Gorgas]Annoying that Hoole Library has all holdings related to Alabama history; even multiple copies of recently-published material are housed in Hoole with limited hours and access.
Graduate student [Gorgas]Need better availability of materials—library either does not own or the items are in the Annex.
Graduate student [Gorgas]Users need to be able to have direct access to materials in Annex.
Faculty [Rodgers]Some complete journal runs should be made available in the library buildings rather than having some of the volumes in storage.
Faculty [Rodgers]Do not understand moving microfilm to the Annex if not replacing it with online collections; also do not understand moving finding guides for microfilm to the Annex; users need these guides to know which reels of film to request.
. Graduate student [Gorgas]Too many items sent to Annex without apparent consultation with the faculty.
Faculty [Gorgas]Need to tweak the consistency of journals available online—titles are available and then unavailable; paper journals are always there!
Faculty [Gorgas]Need limit on number of items that can be checked out by faculty and for how long.
Faculty [Rodgers]Library should be open on Sunday mornings.
Faculty [McLure]Libraries should stay open later during exams—3-4:00 a.m.
Graduate student [Gorgas]Would like longer hours in Music Library, especially on weekends.
Undergraduate [Gorgas]Competency, reliability, and speed in providing materials are declining in ILL.
Faculty [Rodgers]Other libraries have better ILL services that function better (2 comments)
Faculty [Rodgers]
Staff [Gorgas]Need link for Women’s Resource Center Library on UA libraries home page.
Staff [Gorgas]
ComplimentsImpressed with library’s responsiveness in making more e-journals available and accessible (2 comments)
Faculty [Bruno; Gorgas]
Fine job with limited resources.
Staff [Gorgas]Libraries are an asset to our campus
Staff [Gorgas]Science Direct is outstanding and should be maintained.
Faculty [Rodgers]Hours extended to 2:00 a.m. is good.
Undergraduate [Rodgers]Pleased with library hours during vacations.
Faculty [McLure]Music collection is improving.
Faculty [Gorgas]Music Library rocks!
Undergraduate [Gorgas]
Satisfied with ILL service.
Faculty [McLure]
Affect of ServiceStudent assistants are not trained; not knowledgeable and sometimes rude. (5 comments)
Faculty [3 Rodgers; 1 McLure; 1 Gorgas]Staff (and sometimes the librarians) do not have the knowledge to answer questions. (4 comments)
Faculty [2 Rodgers; 1 Gorgas]
Graduate student [Gorgas]Gorgas reference staff is rude.
Undergraduate [Bruno]
Need more library staff during the holiday/vacation hours.
Faculty [McLure]
ComplimentsStaff usually very courteous and willing to help. (7 comments)
Faculty [1 Bruno; 2 McLure; 2 Rodgers]
Staff [McLure]
Graduate student [Gorgas]Professional staff [sometimes specific librarians are named] are competent and helpful (6 comments)
Faculty [2 Gorgas; 1 McLure; 2 Rodgers]
Graduate student [Gorgas]Services are great. (3 comments)
Faculty [Rodgers]
Graduate student [Bruno; Gorgas]I love the University Libraries system. (2 comments)
Faculty [Rodgers]
Undergraduate [Gorgas]Keep up the good work!
Staff [Gorgas]Thanks for the hard work and dedication.
Staff [Gorgas]
Library as Place
Too much noise (sometimes generated by staff) in libraries. (3 comments)
Graduate student [Rodgers; Bruno]
Undergraduate [Rodgers]Gorgas Library is too cold.
Undergraduate [Gorgas}New sofa/chairs in Gorgas Library take up too much room.
Faculty [Rodgers]Does Gorgas really need a coffee shop?
Staff [Gorgas]Music Library should be moved to Moody Music Building
Undergraduate [Rodgers]McLure Library needs renovation.
Faculty [McLure]Rodgers Library needs more individual study spaces.
Undergraduate [Rodgers]Rodgers Library overcrowded during peak times in the semester.
Undergraduate [Rodgers]Would like coffee bar with wireless computer access in Rodgers Library.
Faculty [Rodgers]
Why is the library spending money on furniture rather than on more information resources?
Faculty [Rodgers]
ComplimentsLibraries on campus are good places to work. (2 comments)
Faculty [Rodgers]
Personal ControlToo many materials lost or misplaced in the stacks; catalog does not reflect what the library actually has. (2 comments)
Faculty [Gorgas; Rodgers]Have not received the articles I need through ILL; may be using the online request form incorrectly.
Staff [Gorgas]
Full text option should include information about whether it is free or fee-based.
Faculty [Gorgas]Not enough advertising about circulation of laptops.
Undergraduate [Rodgers]Would like word processing on public computers (2 comments)
Undergraduate [Rodgers]Need more online help with accessing databases and electronic journal articles.
Faculty [Gorgas]Process is cumbersome for accessing electronic databases remotely.
Graduate student [Gorgas]
ComplimentsLike the new Dell computers in the research area!
Staff [Gorgas}Continued advances in technology are great!
Faculty [Rodgers]
The SurveyMany questions redundant/repetitious. (2 comments)
Faculty [Rodgers; Gorgas]
Survey too long.
Faculty [Gorgas]
MiscellaneousLibrary should not ask users for SSNs on Web forms.
Faculty [Gorgas]
